Telehealth or online video conferencing provides a safe and secure alternative to in person, face to face counselling for clients.
A video conferencing session involves both client and psychologist connecting via a video and audio link.
A computer, iPAd or iPhone with a stable internet connection, web camera and microphone features are required.
Dr Melissa Keogh provides Telehealth/online video conferencing using the Zoom.us platform to ensure client confidentiality. This is regarded to be more secure than Skype or Face Time as the Zoom.us technology provides multi layered security with end to end encryption.
Video conferencing sessions may be useful for the treatment of mental health conditions among:
A Medicare rebate of $124.50 applies per session (for up to 10 sessions a year) for rural and remote Australians with a Mental Health Care Plan living in Modified Monash Model (MMM) geographical areas 4,5, 6 or 7. This is known as the Better Access Telehealth Service.
Please note that as of the 1st September 2018 (health.gov.au) clients in MMM areas 4, 5, 6 and 7 can have all 10 Medicare-rebated Better Access Telehealth sessions per year solely via video conferencing.
That is, the previous requirement for at least three of the 10 Better Access Medicare sessions per year to be held in person with the treating psychologist has been removed and there is no longer any need to attend the clinic for sessions for eligible clients.
To determine Modified Monash Model (MMM) geographical area, please visit the DoctorConnect website, click the Modified Monash Model 2015 Box on the right hand side and enter the address.
For clients outside of the MMM 4-7 area, private (non Medicare) video conferencing sessions are also offered by Dr Keogh. A referral is not required for private sessions and private health insurance rebates may apply depending on level of coverage.
Dr Melissa Keogh has been registered and working as a clinical psychologist for over 15 years and has experience with video conferencing with clients. She has a broad range of expertise working with presentations such as:
In addition to her clinical work Dr Keogh is also a Writer/Columnist at Kidspot.com.au — Australia's number one parenting website — and Commentator.
She responds to questions from Kidspot readers in her ASK DR MELISSA Kidspot column and has written a variety of posts on relationship issues for Kidspot including "Psychological Barriers to Intimacy after Birth" and "How To Deal With the Fights Every Couple Has in the Newborn Days"
Please contact reception on (02) 9692 9788 should you have any queries or require further information regarding Telehealth/online video conferencing and Dr Keogh will be more than happy to assist.